Increasing tribe of knowledge workers!
In the last decade, there have
been unprecedented flow of investment from multinational corporations into various
sectors of the Nigerian economy. Testaments to this flow are the firm roots being
established in Nigeria by the likes of Standard Bank trading as Stanbic IBTC, Intel
Corporation, General Electric, Microsoft Corporation, Google Inc, Samsung, MTN
Communications, Diageo Brands Nigeria, and SABMiller, among others.
In spite of the much touted “infrastructure deficit” of the Nigerian market, these multinational corporations are doing good business and are affirming the benefits of hiring, nurturing and retaining first-rate talents within the country and from the Diaspora. A fair number of complacent local businesses without regard for talent are losing them fast to these big corporations that place high premium on intellectual capital.
Beyond thriving on employee talents, these global firms are also benefitting immensely from the use of consultants - knowledge workers - because of their ability to support rapid business growth in new areas keeping their business steps ahead of competition. Use of consultants has become best practice for global corporations. They are deploying the same approach to gain foothold and stay ahead of competition in the challenging Nigerian market.
To remain competitive and profitable, companies of Nigerian origin - with global ambitions - are taking a cue from multinational firms. Fazed by globalization and the need to orchestrate strategic change, homegrown blue-chips are now hiring consultants. They are looking for innovative solutions beyond the traditional provision of compliance based services - accounting, auditing and taxation - which are the core services central to the success of the “Big Five” consulting firms. Accenture, Deloitte Touche Consulting, Ernst & Young, KPMG and PriceWaterhouseCoopers are the Big Five.
Demand from homegrown firms and
multinational corporations for a diverse range of consulting services is on the
increase because of Nigeria’s strategic position as the epicenter of Africa’s
growth. So it is not surprising that multinational consultancies with specialty
in economic, corporate development, and strategy such as Genesis Analytics,
Roland Berger and McKinsey are expanding their Nigerian operations. These consultancies
and many others of their kind are unwilling to cede their areas of specialty in
Nigeria’s emergent knowledge economy to the Big 5.
Genesis Analytics, for instance,
is an economic development consultancy that advises governments, development
agencies and corporations in emerging markets on competition, strategy,
regulation and development. Its areas of practice include natural resources,
communications and broadcasting, financial services, healthcare and
manufacturing. However, its Nigerian focus is the largely under-exploited
financial services sector which is witnessing a new influx of multinational
heavy weights such as UBS, FirstRand Merchant Bank and Old Mutual Insurance, as
well as expanded operations by Barclays Plc, Standard Chartered Bank and
Standard Bank.
McKinsey and Roland Berger
operate as generalist strategy consultancies. They are competitors in the
European market in which McKinsey is the leading strategy consultancy. Both
organizations advise global corporations, governments and non-profit
organizations on strategy issues ranging from strategy development to
performance improvement. Their areas of practice include corporate development,
information management, energy and chemicals, pharmaceuticals and healthcare,
public services and transportation.
The pedigree of McKinsey, Roland
Berger and Genesis Analytics, and their expanded local operations is a pointer to
the quality and volume of business coming to Nigeria. This is because the choice
of a physical location or a country office by these consultancies often
reflects the volume of business they already have in that locale or the
potential they expect from same. Using multinational communications
consultancies in the advertising and public relations sector as illustration, they
usually open shop in countries of interest to their clients.
By and large, the influx of top
consulting shops driving the economic efficiencies of South Africa, Europe,
America and Asia into Nigeria is a heartwarming development. It is left for
discerning corporations and public sector institutions in the country to
leverage their repository of knowledge to leapfrog to global competitiveness.
Adeola Adejokun works for
Kiishi-Lagos, a communications consultancy firm. He tweets from @OgbeniAdejokun.
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